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Terms & Conditions

1. Introduction

Welcome to our website Gen Eurotrade!  These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of these Terms, please do not access or use our website.

2. Definitions

  • “We,” “us,” or “our” refers to GEN GEN SL, the owner and operator of this website.
  • “You” or “your” refers to the user of this website.
  • “Products” refer to the new and used generators offered for sale on our website.
  • “Order” refers to your request to purchase products from us.

3. Products

  • We offer a variety of new and used generators for sale on our website.
  • We use commercially reasonable efforts to describe the products accurately on our website. However, we cannot guarantee that the product descriptions or other content on our website are completely accurate, complete, reliable, current, or error-free.
  • We reserve the right to discontinue or modify the products offered on our website at any time without prior notice.

4. Orders

  • You can place orders for products through our website.
  • To place an order, you must be at least 18 years old and have the legal capacity to enter into contracts.
  • When you place an order, you agree to provide accurate and complete information about yourself, including your name, shipping address, email address, and phone number.
  • We reserve the right to refuse or cancel any order at any time for any reason, including but not limited to:
    • Product unavailability
    • Errors in product pricing or information
    • Payment issues
    • Fraudulent activity

5. Payment

  • We accept various payment methods as listed on our website.
  • All payments are processed securely through a trusted payment gateway.
  • You are responsible for all taxes and other charges associated with your order.

6. Shipping

  • Shipping costs will be calculated at checkout based on the weight and destination of your order.
  • We use commercially reasonable efforts to ship your order within the timeframe specified on our website or as communicated to you at the time of purchase. However, we cannot guarantee delivery times, and delays may occur.

7. Returns and Refunds

  • You can return most new, unused products within 30 days of delivery for a full refund.
  • Used generators may have different return policies depending on the specific product and its condition. Please refer to the product description or contact us for details.
  • To return a product, you must first contact us to obtain a Return Merchandise Authorization (RMA) number.
  • Returned products must be in their original packaging and in the same condition as when they were received.
  • You are responsible for the cost of return shipping.
  • We will process your return and issue a refund within 7 days of receiving the returned product.

8. Warranties

  • New generators may come with a manufacturer’s warranty. Please refer to the product description or contact the manufacturer for details.
  • Used generators are generally sold “as is” without warranty. However, we may offer a limited warranty on certain used generators. Please refer to the product description or contact us for details.

9. Intellectual Property

  • The content on our website, including but not limited to text, graphics, logos, images, and software, is our property or the property of our licensor and is protected by copyright, trademark, and other intellectual property laws.
  • You may not reproduce, distribute, modify, transmit, or exploit any content on our website without our express written permission.

10. Limitation of Liability

  • We are not liable for any damages arising out of your use of our website or the products offered on our website.
  • To the maximum extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • We will not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with your use of our website or the products offered on our website.

11. Termination

  • We may terminate your access to our website at any time for any reason, with or without notice.

12. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of Spain, without regard to its conflict of laws provisions.

13. Dispute Resolution

  • Any dispute arising out of or relating to these Terms will be subject
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